Shipping policy

 

📦 Shipping Policy

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Thank you for shopping with Envisage Printing! We are committed to delivering your order quickly, safely, and affordably. Please review our shipping policy below.

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1. Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).
• Orders placed after 2 PM SAST will be processed the next business day.
• You will receive a confirmation email once your order has been shipped, including tracking information.

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2. Domestic Shipping (South Africa)

We offer the following shipping options within South Africa:

Shipping Method	Estimated Delivery Time	Cost
Standard Courier	2–5 business days	R60–R120
Express Courier	1–2 business days	R150
Free Shipping	Orders over R1000	Free

• We use trusted courier partners such as The Courier Guy and Pudo.
• Delivery times may vary depending on your location (urban vs rural).

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3. International Shipping

Not available

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4. Shipping Delays

While we strive to meet all delivery timelines, delays may occur due to:

• High order volumes
• Courier service disruptions
• Public holidays or weather conditions

We will notify you promptly if your order is affected.

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5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your parcel on the courier’s website.

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6. Incorrect Addresses

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

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7. Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 Email: Lizette@envisageprinting.co.za
📞 Phone: 0766635046
📍 Address: Envisage Printing, Phalaborwa, Limpopo, 1390

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